Get more from your Accredo system

Over time, most Accredo systems become more complex than they need to be.

We work with established New Zealand businesses where Accredo sits at the centre of operations — helping them simplify, improve, and get more value from what’s already there.

Accredo is a stable and highly customisable system. That’s part of its strength. But flexibility without structure can end up creating unnecessary complexity.

Over time, layers of customisation, workarounds, and underused core features can leave you with a system that:

  • Feels more complex than it should

  • Doesn’t give you clear visibility

  • Relies on manual processes to fill the gaps

  • Depends on a support partner who isn’t always there when you need them

At that point, most businesses feel stuck — too dependent on the system to replace it but not getting the value they should.

The problem is rarely Accredo itself. Most Accredo businesses are not getting the most from their system because they don't have a partner with the depth of knowledge, the responsiveness, and the capability to show them what's possible.

In practice this means that there’s more value in your system than you’re currently getting. You can optimise your Accredo platform by simplifying what’s already there and connecting it to modern tools — from reporting platforms through to AI-enabled workflows.

With the right partner, your system can become simpler to manage, better connected, and far more useful to the way your business runs today.

Our free System Health Check gives you a structured view of your current setup. It starts with a session to identify what’s working, what’s not, and where the biggest gains are.

From there you get practical recommendations on how to get more from your system through quick wins and a clear modernisation roadmap.

See what’s really going on in your Accredo system

A more practical way to modernise your system

Modernising your Accredo system doesn’t mean starting again. It’s about making targeted improvements that remove friction and help the system better support your day-to-day operations.

In practice, modernising your Accredo setup usually involves simplifying areas that have become overcomplicated, improving how information flows through the system, and connecting Accredo to the tools your business relies on.

Reporting, analytics & automation

Helping you see your business clearly and reduce manual work.

  • Improve and extend Accredo reporting

  • Build dashboards that give you real visibility

  • Automate repetitive tasks that slow your team down

Modern extensions

Extending Accredo beyond the desktop into the way your team actually works.

  • Mobile tools for field teams

  • Web-based applications and client portals

  • Cloud and hosted environments

Integration

Connecting Accredo to the other systems your business relies on.

  • E-commerce platforms and supplier portals

  • EDI and third-party tools

  • Real-time data flow between systems

AI readiness

Making your Accredo data accessible, connected, and ready to be used in more modern ways.

  • Connecting Accredo data to cloud platforms so it can be accessed beyond the desktop

  • Enabling more advanced analysis and reporting across your business

  • Preparing your system for AI-enabled workflows, including natural language queries and future integrations

Every engagement starts with understanding how your system works today and identifying where the biggest opportunities for improvement are.

What working together looks like

Initial conversation

1

Understand how your business operates and where Accredo is working and where it isn’t.


System Health Check

2

A structured review of your setup to surface issues, opportunities, and quick wins.


Roadmap

3

A clear, prioritised plan of what to improve, when, and how.


Quick wins first

4

We prioritise improvements that deliver immediate value before moving into larger changes.


Ongoing support

5

Continued support and development as your business evolves.

Why businesses choose Top Flight

We understand your business, not just the system

Our focus isn’t just on what Accredo can do, but on how your processes should work. That means asking the right questions and making sure the system supports the way your business actually runs.

We’re responsive and easy to work with

The most common reason businesses leave their support partner is simple — they stop getting a response. We prioritise clear communication, quick replies, and being available when our clients need us.

We go standard first

Before building anything custom, we focus on what Accredo can already do. Many businesses are paying for customisations they don’t actually need. By getting the foundations right first, we reduce complexity and avoid unnecessary cost.

We can build what you need

When something genuinely needs to be extended, we have the capability to do it — from integrations through to mobile and web applications that connect back into Accredo.

If your Accredo system isn’t delivering the value it should, the first step is to understand where things stand and where the biggest opportunities are.

The System Health Check is a simple way to do that — no commitment, no disruption, just clear, practical insight into what to do next.

Start with a clear view of your system